SYSCOM Computer Shows Its Strength Four Self-Developed Products Win the 2025 "Taiwan Excellence Award"

To welcome 2025, SYSCOM Computer’s four self-developed products: DBMaker Database, OMFLOW Process Automation System, NETCenter IT Monitoring Management Center and our Intelligent Service Robot Ayuda have won the 2025 "Taiwan Excellence Award.” On the cusp of our 50th anniversary, this is just one way Syscom’s innovative strength is shining through.

As a large-scale domestic system integrator, Syscom Computer continues investing in research and development. In fact, since being declared as the first research and development center in the information service industry by Taiwan’s Ministry of Economy in 2005, Syscom’s commitment to continuous quality improvement hasn’t wavered. In Taiwan, Syscom is the only organization to achieve the highest level of quality evaluation passing the CMMI Level 5 appraisal, not once — twice! This is quality that you can trust and that’s why we won the first place at Taiwan’s 25th and 27th annual National Quality Awards. Syscom Computer has stepped up productizing our own research and development efforts and just some of the amazing software products that have come to market became the 2025 "Taiwan Excellence Award” winners like DBMaker Database, NETCenter IT Monitoring Management Center, OMFLOW Process Automation System and our Intelligent Service Robot Ayuda.

The Intelligent Service Robot Ayuda is from top to bottom completely made in Taiwan (MIT), integrating robot components, a mobile platform, face recognition, humanoid detection, voice recognition, voice conversation, video and self-learning map navigation and other functions like customized software, hardware and development. What’s more, Ayuda’s human engineering design is first class, so it’s more convenient to operate. Our next generation Ayuda is loaded with a large language model and Neuro Chain, using generative AI technology to develop intelligent knowledge bases for enterprises. This more accurately analyzes questions and intentions, and replies with the most appropriate answers. It’s truly like talking to a real person. Ayuda is at home and ready to work in many fields like public safety, banking, healthcare, libraries, education, retail, and more. With powerful research and development, after winning the 2024 Taiwan Excellence Award Silver Award, Ayuda comes back for another win in the 2025 Taiwan Excellence Award. In addition, Syscom has successfully introduced Ayuda to the Japanese market and plans to further cooperate with Japan’s CIJ Co., Ltd., exploring the potential of Neuro Chain in robotic applications.

This year's award-winning "DBMaker 5.4.6 Relational Database System" implements the sustainable development of ESG. In terms of environment, it is designed to reduce carbon with high performance and low source consumption; in terms of social responsibility, it provides highly enhanced transparent data encryption technology (TDE) to protect data security; in terms of governance, it provides enterprise capital Warehouse audit technology and strengthens capital security management. In the face of the advent of big data, multi-level dynamic fields and statistical summary functions are provided to process multi-morphic data and huge data analysis. In response to the advent of container technology, containerized Docker Image is provided, microservice architecture is supported, and applied to various container platforms. Different from the bundle model of competitors, DBMaker integrates easily with ISV systems. Among high-priced database products now selling in Europe and the United States, DBMaker is cost-effective and has been a years-long favorite among users in the United States, China, Japan, Brazil and other countries.

The "NETCenter IT Monitoring Management Center" is a management tool developed by Syscom Computer based on rich network expertise and customer service experience. It assists with many monitoring needs and helps you fully grasp the status of your IT infrastructure. NETCenter combines IT information with equipment and assets to achieve better outcomes for three security pillars: operation improvement through information security, promotion of enterprise governance, and providing strong support for sustainable development in the digital transformation of enterprises. In this way, enterprises experience information security and ESG in parallel while NETCenter handles IT monitoring and management center. Not only does the Taiwan market have a large number of customers from various industries, but NETCenter on the international market has expanded to the United States, Brazil, Japan and Thailand.

"OMFLOW Process Automation System" is a comprehensive, flexible and easy-to-use workflow management solution with powerful custom forms, process engine functions, and a comprehensive set of ITPA (Information Technology Process S Automation) Process management system. OMFLOW provides a flexible API interface and embedded Python technology, which quickly connects with other systems to achieve efficient integration most suitable for business scenarios. Regardless of your size, OMFLOW effectively improves work efficiency, simplifies IT processes, and reduces management cost of care for any enterprise.

Winner of this year’s ”Taiwan Excellence Award,” Syscom Computer continues upholding Taiwan’s well-earned reputation as a science and technology island. We will continue to promote the development technology services for global markets — Let’s shine brighter in the world together with Taiwan.